We’ve got you, Queensland
Communities across south east Queensland and northern New South Wales continue to recover from the devastating floods in February and March 2022.
During the repair and rebuild phase, RACQ is here to provide ongoing support to its members, partners and the Queensland community.
Our response
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15,837 total insurance claimsMore than $216 million paid out for members so far. -
13,132 property claimsMore than 73% of home claims finalised. -
2,705 motor claimsMore than 98% of motor claims finalised. -
Supply chain impactsThe complexity in property repairs relies on different trades to carry out work. The insurance industry is also affected by significant demand on trade resources and materials.
Figures last updated 12 December 2022*
Latest news and updates
RACQ flood response
The 2022 flood catastrophe is the second costliest extreme weather event in Australia’s history. We also have more than 2,000 trades and other personal working to help affected members, while managing the significant demand and shortages facing the country's trade and supply networks. We’re on the ground assisting local communities rebuild through our RACQ Foundation program.
Make a claim
The sooner a claim is lodged the sooner we can help. RACQ members can lodge a claim online or over the phone.
FAQs
Contact us
Need help or would like to know more? RACQ offers many convenient ways for you to get in touch with us.
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Things to note
*Statistics include RACQ motor vehicle and RACQ home building, contents and landlord claims lodged between 22 February 2022 – 12 December 2022. These claims have been categorised against the Insurance Council of Australia declared Catastrophe #221 and #212 in south east Queensland and northern New South Wales.
Insurance products (excluding Travel Insurance and the Life and Income Protection Insurance suite of products) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Conditions, limits and exclusions apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the PDS and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website.